ShotPoles Shipping Policy

Thank you for your interest in ShotPoles! We aim to provide a seamless shipping experience to get your gear to you as quickly and efficiently as possible. Please review the details of our shipping policy below:

Order Processing

• Orders placed before 2 PM local time are typically processed the same day.
• Orders placed after 2 PM, on weekends, or holidays will be processed the next business day.

Shipping Regions

• We currently ship to the U.S and Canada. Please inquire for international orders.
• For international orders, additional customs fees or taxes may apply. Customers are responsible for these charges and should check with their local customs office for more information.

Shipping Options and Timelines

• Standard shipping typically takes 3–7 business days.
• Expedited shipping is available at an additional cost.
• All shipping timelines are estimated and may vary depending on your location and the carrier.

Shipping Rates

• Shipping rates are calculated based on the delivery address and the shipping method selected at checkout.
• Free shipping promotions will be applied at checkout when eligible.

Order Tracking

• A tracking number will be provided via email once your order is shipped. This allows you to monitor your shipment's progress in real-time.

Changes or Cancellations

• If you need to modify or cancel your order, please contact us as soon as possible. We can accommodate changes before processing, but once an order has been shipped, modifications cannot be made.

Lost or Delayed Shipments

• If your order has not arrived within the expected timeframe or appears delayed, please contact us at info@shotpoles.ca for assistance.

We are committed to ensuring your ShotPoles reach you in perfect condition and in a timely manner. Should you have any questions or concerns about your order, please don't hesitate to reach out.